Your participation requested for an academic survey (chance to win a free iPod mini)

[osq_project]

** sde gave me permission to post this message **

Dear forum members,

We're doing a survey for a doctoral research. The project is about online service quality. It has been decided by the faculty administration that one of the repsondents will win a Free 6GB iPod Mini (including free shipping) for her/his participation - this is open to everyone worldwide.

There are no open-ended questions in this questionnaire so it can be completed by only clicks.

There are two questionnaires: one about Hotmail, the other about Yahoo! Mail. These two websites were chosen because they are popular sites but this research is purely academic so data or results will not be shared with Microsoft Corporation or Yahoo! Inc.

Please enter your email only if you want to take part in the free iPod draw. Collected emails will not be used for any other purpose. When data collection finishes, the winner will be determined and contacted by email.

Link to Hotmail quesionnaire:
http://www.uwe.ac.uk/bbs/osq/h.html

Link to Yahoo! Mail questionnaire:
http://www.uwe.ac.uk/bbs/osq/y.html

Please visit this link for more information about the research:
http://www.uwe.ac.uk/bbs/osq

You can use the email on questionnaire pages if you have any questions.

Thank you for your time and participation.

[osq_project]

For those who want to participate later: if you use both Hotmail and Yahoo! Mail, please complete the questionnaire for Yahoo. I received far less responses for Yahoo. Thanks.

[DJMaze]

It's a terrible questionair because some questions are repeated in a similar way and the real issues with free mail systems are not asked about either. Some questions are also realy hard to answer by the majority of users since they are more server/system related then what the visitor actualy sees/understands.
I understand you would be a student doing this for school and future customer support but an investigation would have made more sense to me.

I filled it all in though.

[osq_project]

The winner of the iPod (among 300 participants) is determined by a draw:

Winner: rich@ford____.org (I don't want to write the exact emails)

1st substitute: g522y1____@_____.com.au

2nd substitute: preludeto___@____.com

I've contacted the winner.

I'd like to thank all participants again for their contribution...