Thanks for all the responses guys. Dew Knight, if I have more ?s about Surpass I'll let you know; I'm seriously considering them.
Edit to my original post: The focus of the webserver has now shifted to reselling, preferrably where the host stays invisible
Oh, a related question to any current/former resellers out there: If you have packages that cost slightly more than the/another original host, what's the advantage of a customer going w/you instead of signing themselves up with some host like you have (except with a "basic" account, not a reseller)? Do you depend on them taking the easy or ignorant route with you and/or offer web maintenance services with your hosting and/or anything else?
Thanks again.
dazz.