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Surpass has always been my favorite host. I have hosted with them for I think 2 years now, went from shared to reseller to dedicated. I use them for all of my personal hosting.
At my work, we used to use homepageuniverse for hosting (plesk servers.. I couldn't stand plesk), so we decided to switch. My boss liked the Surpass plans, but we decided to go with host gator there because of the phone and chat support (Most of our issues that our users have are small things that can be solved just in a chat, or small questions). I like both hosts quite a bit.. I would recommend both of them.. But I still prefer Surpass (Got quite a few friends there)
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